|“||Congratulations on your appointment, Director Faden. I'm Helen Marshall, Head of Bureau Operations. Zachariah's dead then, and I assume you found his gun.||”|
Helen Marshall is the Head of Operations for the Federal Bureau of Control and a former member of Zachariah Trench's management team. Once a CIA agent, she is responsible for overseeing various specialist teams that deal with paranatural phenomena. During the events of the Hiss invasion, she and her team travel to the Research Sector in order to secure production of HRAs. She is separated from her allies, and Jesse Faden is tasked with locating her.