Control Wiki

Welcome to the Control Wiki! We're glad to see you here. Please make sure that you follow our Rules and Guidelines! When editing, please make sure to go by our Manual of Style.


Control Wiki
Control Wiki

It doesn't connect to any typical network. A direct line to the Astral Plane and The Board - and under the right conditions - to other planes of existence as well.

Casper Darling, Multimedia: Hotline

The Hotline is an Object of Power contained by the Federal Bureau of Control in the Oldest House. It can only be bound by the Director of the Federal Bureau of Control, and once bound, it enables the Bureau's director to communicate directly with The Board.



The Hotline is a 1960s-era red Bakelite telephone, resembling the single-purpose hotline telephones of the Cold War era. It lacks a rotary dial and instead has a single black knob. Its paint coating is partially chipped along its edges. When bound to the Director of the Bureau, they become able to "communicate" with entities from the Astral Plane, namely The Board, as well as entities from other planes of existence. The Hotline rings like a conventional telephone when such an event occurs.[1]

Only the Director can safely answer or pick up the Hotline. If used by anyone other than the Director, the OoP will cause lethal harm to them.[2]

The Hotline is one of only two Objects of Power restricted to the Director with lethal consequences for disobeyers, the other being the Service Weapon, both of these Objects providing an innate connection between The Board and the Director.

Containment Procedure

As specified in its documentation, only the Director is allowed to access the Hotline. Bureau janitors are still given access to the Hotline Chamber for cleaning purposes, however.[3]



On August 9, 1965, the Object was discovered to have appeared on the desk in the Director's Office with no known origin. It was subsequently used for the first time by Director Broderick Northmoor. The Bureau ran a variety of tests on the Object, but none succeeded in determining its origin.[1]

In 1978, a Communications Department intern answered the Hotline after she heard it ring, disobeying Bureau safety protocols and triggering the Hotline's punishment effect. The exact events are unspecified. The intern was not immediately killed but rather suffered trauma from which she "never recovered", and this event was traumatic enough for the present observers that they were also forced to undergo memory repression therapy.[2]

Sometime after this, possibly as a result of the incident, a specialized containment zone for the Hotline (the Hotline Chamber) was created to both suppress its noise and keep general Bureau staff away.

Events of Control

After she becomes Director, Jesse Faden becomes privy to apparitions of the recently deceased former Director, Zachariah Trench, speaking to her in fragmented messages. Jesse traverses the Executive Sector in order to reach the Hotline, which will allow her to "communicate" with Trench (and The Board) in full. She is ultimately able to reach the Hotline Chamber and bind the Hotline to herself,[4] and she begins to receive messages from both The Board and the final thoughts of the deceased Trench as she traverses the Oldest House.

Events of AWE

Much later on during the Hiss invasion, Jesse receives an apparition of Alan Wake, a missing author and person of special interest to the Bureau centrally involved in the Bright Falls AWE, through the Hotline. Determining that Wake needs her help, she follows his messages and is led to the sealed Investigations Sector, guided by Alan to reclaim the sector from the monster loose inside.[5]

Events of The Foundation

After turning off the Slide Projector and ending the effective Hiss invasion, Jesse receives an apparition of the recently disappeared Helen Marshall through the Hotline. Understanding that the Hotline only connects her to entities who are in other planes of existence or are deceased, Jesse sets off to search for Marshall, which takes her into a long-forgotten area of the Oldest House: the Foundation.[6]


The following are known parautilitarians who have bound this object to themselves at some point:


During the Hotline Astral Plane Challenge, the Black Pyramid can be seen hovering directly over the Hotline, showing how the Object connects the Director to The Board. This is the only time the Pyramid can actually be approached (even if it still can't actually be reached.)



Altered Items / Objects of Power
Objects of Power Service WeaponHotlineFloppy DiskBenicoff TVSongmaster JukeboxAshtray and CigaretteSlide ProjectorMerry-Go-Round HorseX-Ray Light BoxHome Safe
Altered Items The OscillatorGame HammerWaist MannequinArctic QueenOcelot's AnchorSmoking PramHoliday Memories TreeSwan BoatJasper Post BoxArcade CabinetsGuru SurfboardPink FlamingoManeki-neko StatueRed LightRubber DuckSimulacrumBremen Basket"Get Well Soon" BalloonVictorian MirrorHuman Hand ChairRamen LanternWolff GlobeOh Deer Diner Coffee ThermosMoving LettersEagle Limited Train CarMovie CameraVending MachineCowboy bootBurrough TractorTypewritten PageCrowbarChain Letter Post Box
Main Pages HomeBeginner's Guide
Control ControlExpansion 1: The FoundationExpansion 2: AWEProject Condor
Organizations Federal Bureau of Control"Blessed" Organization"Midwest" Organization
Locations Oldest HouseAstral PlaneOceanview MotelExecutive SectorMaintenance SectorResearch SectorContainment SectorThe FoundationQuarry ThresholdMold ThresholdAshtray MazeSlidescape-36Ordinary
Key Characters Jesse FadenDylan FadenZachariah TrenchCasper DarlingAhtiEmily PopeSimon ArishFrederick LangstonRaya UnderhillHelen MarshallAlberto TommasiLin SalvadorWilliam KirklundKevin HorowitzRupert WellsPhillip PhilsonBroderick NorthmoorTheodore Ash, Jr.Theodore Ash, Sr.Alan WakeEmil Hartman
Paranatural Phenomena Altered ItemObject of PowerAltered World EventThresholdService WeaponPlace of PowerHedron Resonance AmplifierHotlineSlide ProjectorMold
Paranatural Entities The BoardThe HissPolarisHedronAstral SpikeFormerClogMold-1FraNot-MotheresseJDark Presence
Events Hiss invasionAltered World Events (Ordinary AWEBright Falls AWE)
Miscellaneous Collectibles (List of Collectibles) • MaterialsClearance LevelOutfits
Missions Mission 1: Welcome to the Oldest HouseMission 2: Unknown CallerMission 3: Directorial OverrideMission 4: Old Boys' ClubMission 5: ThresholdMission 6: My Brother's KeeperMission 7: The Face of the EnemyMission 8: Finnish TangoMission 9: PolarisMission 10: Take Control
Developers Remedy EntertainmentSam LakeMikael KasurinenThomas Puha
Cast Courtney HopeJames McCaffreyMatthew Porretta
Remedy Connected Universe Alan WakeAlan Wake's American NightmareQuantum BreakControlAlan Wake II